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"Acs is a top drawer cleaning company, achieving very high standards. They achieve this by way of excellent training methods, policies, procedures and management structure. A well established cleaning company which maintains standards under whatever circumstances. Acs is held in high esteem within the Cambridge area, as a cleaning company you can rely upon."
Chris Norman
University of Cambridge
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Press Release:

Broadreach Services Group Ltd acquire ACS, Advanced Cleaning Services

Jack, Chris and Wendy Broadley have joined forces and combined Over 60 years’ worth of experience to rejuvenate the company of Broadreach Services Group Ltd.

On 1st October the new team at Broadreach Services Group Ltd acquired ACS, Advanced Cleaning Services, based in Exning, Newmarket. Jane Hill, will remain with the company as a Director and shareholder of ACS offering Jack, Chris and Wendy the support of her vast commercial experience combined with her valuable local knowledge.

The new Chairman of ACS, Jack Broadley has been in the cleaning industry since 1975 when he joined Pritchard’s as General Manager, Cleaners Ltd, West Midlands. He became a Director of Cleaners Ltd some 10 months later and in 1979 was appointed Managing Director of Crothall’s, the hospital cleaning division of Pritchard with responsibility for UK and Middle East.

In 1984, Jack joined David Evans at Brengreen plc as Managing Director of Exclusive Cleaning Group. Following the acquisition of Brengreen by B. E. T. plc in late 1986, he served in a number of roles within Initial including Southern Chief Executive and, latterly, President Initial Inc U.S.A.

At the end of 1989, Jack joined up again with his old friend David Evans and at the beginning of 1990 the Broadreach Group was launched. As Managing Director, Jack oversaw rapid growth with turnover in excess of £40 million by the time that Broadreach was acquired by MacLellan in 2002. He stayed on as Chief Operating Officer and then consultant until he “retired” in 2004.

During his time in the cleaning industry, Jack was a Director of the Cleaning and Support Services Association for many years and served as Chairman for two of those.

He was also Master of the Worshipful Company of Environmental Cleaners, 2003-2004. (WCEC)

Chris Broadley, the new Managing Director of ACS, is also very well known within the cleaning industry and is a Court Assistant of the WCEC.  Chris originally joined Broadreach as a Regional Manager in 1994. After a short time being promoted to the Management Board and taking on the role of Divisional Managing Director, responsible for all areas of the business from East Anglia to Scotland and Ireland, as well as National responsibility for key retail and commercial accounts and was responsible for setting up Broadreach Northern Ireland.

Following the sale to MacLellan, Chris remained as Divisional Director, before leaving to head up ICS Group as Managing Director in 2004. He helped to double ICS to more than £40m turnover, winning major contracts at Heathrow and with London Underground.

Wendy Broadley, Sales & Marketing Director for ACS, brings different experiences to the Broadreach Group.  Also a Court Assistant for the WCEC, Wendy spent the last 15 years working as Sales & Marketing Director for the Commercial/Domestic machine supplier, Karcher.  Wendy has had experience of dealing with all levels of businesses, from janitorial suppliers, contract cleaning companies to large multi national DIY multiples and helped in growing the Karcher UK business from a £12m company to a £60million company.   

The original Broadreach Company secured their first contract for the cleaning of all the then 257 B&Q stores.  The concept of national partnerships soon took off and Broadreach embarked on similar deals with Texas, Homebase, Superdrug and Littlewoods.  Broadreach soon broadened its retail base with major food retail contracts with Tesco and Sainsbury as well as High Street names such as House of Fraser, Harvey Nichols and Selfridges.

Although, understandably, identified with providing services for the retail trade some 40% of its business was with commercial and other sectors.  Indeed, in its time, Broadreach won Golden Service Awards for not only Retail but also in the Commercial Office, Leisure and Transport categories.

The success of Broadreach was based on tailoring services and management structures to the specific needs of the individual customer and through knowledge of the customer, to have the flexibility to adapt service provision to ever-changing client needs.

ACS was founded in 1984 by Peter Hill and Ken Evans, supported greatly by Peter’s father, Eric Hill, himself a Past Master and founder member of the Worshipful Company of Environmental Cleaners; Jane Hill joined the business back in 1986.  From humble beginnings the company grew on the basis of offering quality cleaning support with a bit of style, something that was certainly lacking back in the 80’s!  Several local acquisition and steady growth over the past 24 years has established ACS as one of the biggest regional Cleaning Companies in East Anglia.  They currently operate in an area of some 30 miles around the Cambridge, Newmarket and Bury St Edmunds A14 corridor. 

ACS have the ability of providing a full range of cleaning services, they have developed long-term experience of working within academic establishments notably University of Cambridge and Pharmaceutical research and development companies who trust their experience and professionalism to support the sensitive but thorough requirements of their laboratories/research environments and are recognised as a preferred supplier in sensitive market sectors. ACS is also a member of ERBI, the Eastern Region Biotech Support Organisation.

ACS has a major commitment to health and safety, which is applied particularly rigorously to their team of external window cleaners.  The company pioneers safety standards, working with cradles and more conventional access methods such as the long-pole “Reach & Wash” system.  Its staff are trained to show discretion and engineer complete trust when cleaning windows internally. 

The extensive range of services that the company offer beyond the education sector and medical research are, regular contract cleaning, one-off projects, janitorial and washroom supplies, carpet cleaning and maintenance programmes, Bio-tech and laboratory expertise, clean room specification, Industrial and builders cleans as well as window and high level cleaning.

ACS acknowledge the need to address environmental issues and have introduced a range of Bio Friendly and environmentally safe chemicals onto their contract sites, it is not just about being green but also about addressing health and safety issues and being safe.

ACS uses the extensive experience of its management and staff to supply bespoke solutions to the full range of cleaning and support services.  Combined now with the experience and expertise of the Broadreach Group team, it will offer an unrivalled knowledge of the industry, a professional, flexible and tailored service with an innovative approach to ensure significant growth.